The Nigeria Civil Aviation Authority (NCAA) is well-informed about the grounding of Arik Air aircraft due to legal issues and acknowledges the impact it has on flights and intending passengers.
Kasim Sumaina Reporting from Abuja:
The NCAA is closely monitoring the situation and engaging with Arik Air to understand their plans for affected passengers. Consumer Protection Officers from the NCAA are present at the terminals to oversee passenger handling and provide necessary information.
In order to assist affected passengers, the NCAA encourages air travelers to visit their Consumer Protection offices, where officers are available to address concerns and provide support. Alternatively, passengers can also send an email to cpd@ncaa.gov.ng for assistance.
The NCAA empathizes with all affected passengers and assures them that their rights as critical stakeholders will be protected.
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